https://carmromneymarsh.org.uk/ This link will open a new window.

Main tasks:
 Helping people within the community on a weekly basis to access / use digital devices such as tablets, mobile phones and PC’s via small group sessions
 Helping people to build confidence and self- esteem by using popular digital technology.
 To keep a good record of your work and completing relevant forms.
 Adhere to our policies and procedures at all times especially with regard to safeguarding vulnerable people.
 To attend induction and training sessions.


Essential criteria
 Ability to use computers and IT equipment / digital devices such as tablets, mobile phones and PCs.
 Have worked/understand the needs of diverse communities.
 Confident to pass on digital skills in a friendly and supportive manner.
 Be an excellent listener, empathetic, caring, patient, reliable and respectful of confidential information/ data.
 Must be over 18 years of age.
 Available to contact during day times Monday- Friday.
 Have a positive attitude and can remain calm in challenging situations.
 Ability to keep notes and report back
 Good verbal and written communication skills..
 A commitment to equal opportunities and anti-discriminatory practices.
 Being approachable, mindful, non- judgmental and have a great sense of humour.
 6 months minimum commitment required.

Desirable criteria
 Creative thinking
 Have the ability to engage with all age groups
 Experience of mentoring/ coaching adults

Benefits
 Support will be provided by (Org name)
 Opportunity to give back to your local community
 Opportunity to meet new people and possibly make friends
 FREE training
 Further develop your experience and interpersonal skills
 Travel expenses paid (on presentation of receipts or expenses claim form)


Additional information
Confidentiality: Attention is drawn to the confidential aspects of this role and personable responsibility and liability under the Data Protection Act 1998. Matters of a confidential nature, including information relating to clients or staff, must not under any circumstances be divulged to any unauthorised person.

Health & Safety: The post holder is required to take reasonable care of their own health and safety and that of other people who may be affected by their acts or omissions at work and to ensure that statutory regulations, policies and codes of practice and departmental safety rules are adhered to.

Equal Opportunities Policy Statement: We believe that equality for all is a basic human right and actively oppose all forms of unlawful and unfair discrimination. We celebrate the diversity of society and are striving to promote and reflect that diversity within this organisation.

APPLICATIONS FOR THIS POSITION ARE SUBJECT TO SATISFACTORY REFERENCES AND DBS CHECK.