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Witness Service Court Volunteer- Maidstone / Sevenoaks

Citizens Advice Witness Service

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https://www.citizensadvice.org.uk/wsvolunteer/ This link will open a new window.

The Witness Service provides practical and emotional support and information to witnesses, so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trials, and sitting in the courtroom with them, when permitted.

We can offer excellent insight into the Criminal Justice System and experience of supporting others during a difficult time.

We are looking for volunteers for Maidstone / Sevenoaks and some remote sites in the area.

Advice, Information & Support

Talking To Others, Listening, Teamwork

You don’t need specific qualifications but you’ll need to: Be friendly, caring, supportive and empathetic towards others. Be non-judgemental and impartial. Have good communication skills; both written and verbal, as well as being a good listener. Be able to work effectively as part of a team and build positive working relationships with a diverse range of people. Be reliable, committed and flexible. Have a willingness to adapt to change, and learn and grow with the service. Be willing to embody our commitment to diversity and inclusion. Have an understanding of and commitment to the principles of confidentiality. Be willing to work within the service’s values, procedures and policies. Be willing to use computers for training and communication. The ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions. Be able to travel to venues across your local area should you become accredited to deliver our enhanced support within the community (in some areas this may require a vehicle).

Contribute to the service’s aims of supporting witnesses Training, accreditation and continued personal development and support in the role Use your skills and life experiences to help others The chance to take on additional internal roles such as a volunteer mentor Gain valuable experience and development of interpersonal skills. Have a positive impact in your community and on the lives of witnesses and their supporters Reimbursement of agreed expenses

It can take around 3 months to become fully accredited as a Witness Service Volunteer. We ask that you can volunteer for a minimum of 12 months after you’ve completed your training. We welcome suggestions for more flexible arrangements.

Further location details may be provided below.

Catherine Redmond

Maidstone Court - Barker Rd, Maidstone ME16 8EQ Sevenoaks Court - Morewood Close, London Rd, Sevenoaks TN13 2HU

ME16 8EQ

Maidstone, Sevenoaks

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https://www.citizensadvice.org.uk/about-us/support-us/volunteering/volunteering-for-citizens-advice-witness-service/

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

To discuss as not all areas of all court buildings are accessible

Volunteer Centre  I'm interested in this role

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff, and volunteers.

Volunteer Centre  Covid Safe

We follow HMCTS covid guidelines

Volunteer Centre  Location

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