Volunteer Telephone Befriender

Age Concern Luton

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Advice, Information & Support,Befriending, Buddying & Mentoring,Caring,Community Work,Support Work,General & Helping

The skills required for this role: • Good communication skills • Understanding the need for confidentiality • A liking for and an empathy with older people • A friendly and cheerful telephone manner • A sense of humour • Reliability All volunteers must work within Age Concern Luton’s policies and procedures.

Our existing Volunteer Befrienders describe this as an incredibly rewarding and fulfilling role. They enjoy knowing that their companionship is truly valued and in some cases being able to see a marked improvement in the confidence and wellbeing of their clients. Being a voluntary position, the hours are completely flexible so you can work times and dates that suit you. Where applicable, out of pocket expenses will also be reimbursed (e.g. call bill). By joining Age Concern Luton, you will be part of a wonderful community of people and will meet a range of people from office workers, to other volunteers and older adults who work and live in the community. At Age Concern Luton, we value our Volunteers and are committed to making the best experience for you. We listen to your needs and can offer additional training and guidance where needed.

We expect a commitment of one hour a week minimum, but suggested hours to be agreed between the Volunteer and the Volunteer Co-ordinator.

Further location details may be provided below.

Nizat Khalid

Remote

100

Contact Nizat on 01582 456 812