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Volunteer Role: Digital Inclusion Workshop Volunteer

Location: Penrose Synergy, Victoria Street, Luton, LU1 2UA. Unfortunately, this location is not wheelchair accessible.

About the Role
Our ICT team is looking for a volunteer to run new digital inclusion workshops for residents and participants. Many people we support struggle with IT access, which makes everyday tasks like paying bills, applying for jobs, or filling in forms really challenging. These workshops will make a big difference to them!

You could plan themed sessions using SIG’s spare IT or host drop-ins where people bring their own devices and get help with specific challenges. Your role is to guide and support them so they learn the skills to manage independently in the future, not to do it for them!

What is the Commitment?
Workshops will be primarily based at our Victoria Street office, with other ad hoc sessions offered at service locations in Luton and Bedfordshire. We can be flexible on dates and times to fit around your other commitments. We ask that you are able to commit to a minimum of 6 months to make the cost of DBS checks and training worthwhile for the charity.

About You
We are looking for volunteers who are friendly, reliable, non-judgemental and patient. You will need:

Strong IT skills (working knowledge of Microsoft, iOS and Android systems).
Clear communication and patience to support learning in a non-judgmental way.
Confidence to lead sessions independently.
Flexibility to teach planned topics while responding to individual needs.
What You Can Expect From Us
To support you and set you up for success in your volunteering role with us, you can expect that we will:

We’ll work with you to find times and locations that suit you and promote your workshops to residents and participants.
We’ll provide spare laptops and phones to keep your sessions practical and interactive.
Reimburse you for agreed expenses relating to your volunteering.
Welcome you warmly into our team and support you to get the most from your experience.
Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
Provide the training and guidance you need to understand the context of our services and to keep you and residents and participants safe
Provide regular supervision and opportunities to provide feedback on your experience
Provide access to Reflective Practice sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at volunteering
You will be eligible to register with Blue Light Discount Card.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information
This role may close early, for a better chance to be considered, we recommend applying as soon as possible as we screen on an ongoing basis. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. If you need support with making your application, for example, due to learning needs or a disability, please email volunteering@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

For information about our volunteer recruitment processes, please see our website and Volunteer Recruitment Policy.