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Volunteer Centre  Role Details

Digital Champion @Home

Bedfordshire Rural Communities Charity

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https://bedsrcc.org.uk This link will open a new window.

Who are Digital Champions?

Digital Champions are people of all ages and from all backgrounds and communities.
They help others understand the benefits of using the internet and can show them how to do simple things online that can make a huge difference to people’s lives.
You don’t need to be an IT whizz to be a Digital Champion @Home, just have a bit of spare time, an enjoyment of being online yourself and a passion to help others.
Perhaps you are already helping friends and family with various technical problems with smart devices already, or perhaps you just have IT skills and knowledge that you’re not currently using and would like to help people learn to use smart devices for the first time.
You will have at least basic IT skills and be able to problem solve and teach people one-to-one how to use smart devices, phones and tablets.

You’ll be part of the volunteer team delivering Bedfordshire Rural Communities Charities’ “You Can Do IT!” digital inclusion programme to people in their homes. You will receive training and support from the YCDIT! @Home Support Officer and will start your volunteering role by attending a local group with the Support Officer to meet other volunteers and observe the project in action. There will be regular contact with the Support Officer and ongoing support as needed. You will be provided with the equipment needed to deliver support in the home.

The project will help those needing support with IT, for example to access the internet via smart devices – primarily to access health and wellbeing services activities, such as GP appointments and managing prescriptions. The skills you’ll help them learn will also equip them for accessing other online activities, such as shopping and social interactions.

Ideal volunteers will be:
• Motivated to help others
• A good communicator
• An active listeners
• Patient
• Trustworthy
• Happy to learn and keep your knowledge up-to-date
• Keen to promote the benefits of having digital skills
• Happy to deliver You Can Do IT! support sessions to housebound people
• A knowledge and understanding of the challenges people experience using smart devices and how to overcome them
• How to help people with questions or problems with their device or their connectivity.
• Comfortable chatting to learners to establish and then progress participants goals and using smart devices.
• Happy to complete training courses that will support you in helping people to develop their essential digital skills
• Prepared to read and work within relevant policies and procedures relating to working with people, data, technology and particularly online safety
• A commitment to sharing and recording information about the progress of learners
Activities
Advice, Information & Support, IT, Technology & Websites, Teaching & Training
Skills & Attributes
IT skills - internet & email, Good IT Skills

Administration,IT, Technology & Websites

Admin, Good IT Skills

Ideal volunteers will be: • Motivated to help others • A good communicator • An active listeners • Patient • Trustworthy • Happy to learn and keep your knowledge up-to-date • Keen to promote the benefits of having digital skills • Happy to deliver You Can Do IT! support sessions to housebound people • A knowledge and understanding of the challenges people experience using smart devices and how to overcome them • How to help people with questions or problems with their device or their connectivity. • Comfortable chatting to learners to establish and then progress participants goals and using smart devices. • Happy to complete training courses that will support you in helping people to develop their essential digital skills • Prepared to read and work within relevant policies and procedures relating to working with people, data, technology and particularly online safety • A commitment to sharing and recording information about the progress of learners Activities Advice, Information & Support, IT, Technology & Websites, Teaching & Training Skills & Attributes Basic IT skills - internet & email, Good IT Skills Skills Description • Basic IT Skills or greater • Motivated to help others • A good communicator • An active listener • Patient • Trustworthy • Happy to learn and keep your knowledge up to date • Keen to promote the benefits of having digital skills • Happy to deliver You Can Do IT! support to housebound people in your local community • A knowledge and understanding of the challenges people experience using smart devices and how to overcome them • How to help people with questions or problems with their device or their connectivity. • Comfortable chatting to learners to establish and then progress participants goals and using smart devices. • Happy to complete training courses that will support you in helping people to develop their essential digital skills • Prepared to read and work within relevant policies and procedures relating to working with people, data, technology and particularly online safety • A commitment to sharing and recording information about the progress of learners

ou'll be volunteering as a really valuable part of community team, improving lives by supporting people to become more digitally connected and therefore less isolated, less lonely, and able to enjoy the benefits of accessing online services and communication tools. You will receive training and support prior to meeting the client from the YCDIT@Home Support Officer. You will also visit a local group and have the opportunity to meet other volunteers to share experience and benefit from being part of a team.

We would like you to commit to at least 3 months volunteering for at least 2 hours each week.

Further location details may be provided below.

Debra Aitken

Individual homes across Bedford Borough and Central Bedfordshire.

MK44 3SX

Please email Debra Aitken

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

This role requires you to visit individuals in their homes so we are not able to confirm that access requirements will meet individual needs.

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Covid Safe

There will be individual risk assessments for each client.

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Volunteer Centre  Other Roles for this organisation

This Organisation has  11  other volunteer role(s).
To view them, go back to the search page and enter
Bedfordshire Rural Communities Charity  into the Keyword search.