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Role Details

Title

Digital Volunteer (Drop-In)

Organisation

ClearCommunityWeb

Distance from the search postcode

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What you will be doing

Our Digital Drop-Ins provide a friendly space for local residents to get questions answered or problems solved for their laptop, tablet or smart phone. They are also a place to practice in a supported environment and get access to other local learning programmes.

We understand that for many people technology can be overwhelming and so, making information as simple as possible can go a long way to giving people the confidence to become more independent in an informal setting.

These sessions are a chance for someone to drop-in with their device, sit down with a member of our team or a volunteer to get help with a single issue or extend some skills.

The people we work with often feel nervous around computers or phones and so an understanding of how to relate well to others and stay calm are recommended for this role, as is an ability to work well as a team to ensure a smooth delivery of sessions.

Our approach is people first and then the technology!

Activities

Advice, Information & Support,Community Work

Skills & Attributes

IT skills - basic, IT Skills - good, Managing People

Skills Description

Tasks will vary from session to session but typically include: - Support in the smooth delivery of sessions. - Help set up the space. - Assist residents with their devices. Typical things include: o Setting up accounts o Installing Apps o Resetting passwords o Being safer online o Transferring files o Checking for problems o Using a smart phone or tablet - Assist with additional tasks such as taking registers, serving refreshments and keeping the space safe. - Reflecting on how the session went with the team. Although you need to have some experience in using technology you do not need to be a techie!

What is in it for you

● Gain experience working with a growing social enterprise. ● Meet new people and feel involved in the community. ● Make a difference in the community and people we work with. ● Increase confidence working in a community setting. ● Develop new skills working with people

Time Commitment

2.5 hours per week

Driving Licence & Vehicle Required

Travel Expenses

Available in multiple locations

Further location details may be provided below.

Directions

y BUS The following bus services stop directly outside the church: 358: Orpington to Crystal Palace R5: Orpington to Green Street Green NOT Sundays R7: Chislehurst to Chelsfield Village R8: Orpington to Biggin Hill NOT Sundays R10: Orpington to Knockholt via Cudham NOT Sundays R11: Queen Mary's Hospital to Green Street Green The following bus routes serve the south end of the High Street (beyond the War Memorial): 51: Orpington to Woolwich 61: Bromley to Chislehurst 208: Orpington to Lewisham 353: Ramsden Estate to Forestdale 477: Orpington to Dartford & Bluewater B14: Bexleyheath Clock Tower to Orpington R1: St. Paul's Cray to Green St Green R3: Princess Royal University Hospital to Orpington R4: Paul's Cray Hill to Princess Royal University Hospital R6: St Mary Cray Station to Orpington Station R9 Ramsden Estate to Orpington Station By TRAIN From Orpington Station there are frequent trains to and from London, and to and from Sevenoaks and beyond. By CAR The church is located at the junction of Sevenoaks Road and Hillcrest Road about 200m south of the War Memorial (at the south end of High Street).

Number of volunteers required

How to find out more