Day Service Volunteer

Bromley Homeless

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Homelessness

• A friendly and approachable manner. • Ability to work flexibility and adapt, the role will involve covering reception or the day room and undertaking a range of duties where needed. • Ability to stay calm under pressure and engage with vulnerable adults who may be upset or in crisis. • Able to hear potentially difficult information, show empathy and offer support regardless of someone’s background or circumstances. • Good communication skills and the ability to engage with individuals in a compassionate and non-judgmental way. • Basic IT and computer skills (training will be provided). • Willingness to learn and work under supervision. New volunteers will be supported by an experienced Lead volunteer and supervised for a probationary period of up to four shifts (4-8 weeks) following completion of probation we ask for a minimum commitment of six months (taking into account holidays and other commitments that may arise) to provide continuity for the service and our clients.

• The opportunity to make a meaningful impact in the lives of people experiencing homelessness. • Experience working in a frontline homelessness service. • The chance to develop communication, teamwork, and interpersonal skills. • Being part of a passionate and supportive volunteer team.

We ask volunteers to commit to a minimum of one shift per fortnight, volunteers can choose to come in for either shift or a full day depending on their availability. Generally we prefer volunteers to do shifts on the same day each time. Times and days: Morning shift: 9:30am to 1pm, Afternoon shift: 1:30-4:30pm, Mondays to Fridays

Further location details may be provided below.

Most bus routes coming into Bromley Town Hall/ Glades stop outside

https://bromleyhomeless.org/want-to-help/

We can ensure reasonable adjustments to accommodate most requirements and can amend tasks or roles to take into account- some of our service users will also have such requirements and we aim to be as accessible as possible.