Volunteer Centre

Volunteer Centre  Role Details

Welcome Volunteer

Museum of London

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Our new museum will be busy, loud, exciting, full of questions and first impressions-you’ll help shape those first moments. You’ll volunteer alongside Experience Hosts, helping visitors feel comfortable, confident and genuinely welcome from the moment they walk through the door. You’ll help visitors by:
• Giving clear, friendly directions around the museum.
• Helping people use the digital guide.
• Sharing personalised recommendations and tips.
• Supporting visitors with access needs.
• Helping families and schools find activities and resources that work for them.

Advice, Information & Support

Managing People

You don’t need previous experience. We care more about how you are with people. We’re looking for volunteers who: • Speak to people warmly, clearly and confidently. • Enjoy the buzz of a busy public space. • Like working as part of a team. • Can adapt when things change day to day. • Stay calm, welcoming and approachable, even when it’s hectic.

You'll have the chance to: • Build public engagement and communication skills. • Meet new people and become part of a welcoming volunteer community. • The chance to be part of the opening chapter of London Museum. We'll make sure you feel confident and supported by providing: • An induction to the museum, our values and behaviours. • Ongoing support throughout your volunteering. • Reimbursement of travel and lunch expenses, up to £12 per day. • A volunteer uniform for your shifts. • Receive discounts at our Smithfield and Docklands museum shops and cafés.

Shifts: (still to be finalised) • Morning: 9:30 – 1:30 • Afternoon: 1:00/1:30 – 4:30/5:00 Our commitment suggestion is at least two shifts per month – so one morning or afternoon every two weeks, or you could do a shift every week if you wanted to! We’re looking for people who can do a range of midweek and weekend shifts and will offer the shifts out and you can sign up for the ones you want to do that month - so you don’t have to commit to the same shifts every week.

Further location details may be provided below.

Tube: Farringdon: Circle, Hammersmith & City, Metropolitan St. Paul's: Central Nearest bus stops: City Thameslink Station 8 25 46 59 133 N8 N25 N242 St Bartholomew's Hospital 46 56 59 Snow Hill 17 40 63 341 N63

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 - 25,18+

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 We welcome and/or have the resources to support:

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