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Role Details

Title

123 Anerley Café – Community Café Volunteer

Organisation

Crystal Palace Community Trust

Distance from the search postcode

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What you will be doing

About 123 Anerley Café

123 Anerley Café is a community café at Anerley Town Hall, run by Crystal Palace Community Trust. We want to create a welcoming, friendly space where local people can enjoy refreshments, meet others and feel connected to their community.

What will you do?

As a Community Café Volunteer, you will help us provide a warm welcome and a positive experience for everyone who visits.

Your activities may include:
- Welcoming customers and helping them feel comfortable.
- Chatting with visitors and helping to create a friendly, inclusive atmosphere.
- Taking orders and assisting with payments using the till, following appropriate training.
- Preparing and serving teas, coffees and other drinks.
- Helping serve food prepared by our café team.
- Keeping tables, counters and the café area clean, tidy and inviting.
- Supporting the team with setting up and clearing away.

Who are we looking for?

We are looking for friendly, approachable and reliable volunteers who enjoy meeting people and want to make a positive difference locally.

You do not need previous café experience. We can provide an induction and guidance for the role. You should be comfortable communicating with a range of people, working as part of a team and following hygiene and safety procedures.

You will work alongside our café team. Cooking and food preparation are not required.

What difference will you make?

Your time will help us develop a welcoming community space where people can enjoy refreshments, connect with others and feel part of the local community.

Activities

Catering,Community Work,Finance & Accountancy,Events & Stewarding,General & Helping

Skills & Attributes

Creative & Design, Language Skills, Managing People, Reading & Writing, Marketing

Skills Description

No previous café experience is required. Volunteers should be friendly, approachable, reliable and comfortable communicating with people from different backgrounds. A willingness to learn, work as part of a team, handle simple practical tasks and follow hygiene and safety guidance is important. Training and an induction will be provided.

What is in it for you

Make a positive difference in your local community while meeting new people and developing confidence in communication, customer service and teamwork. Gain practical experience in a community café, learn new skills and contribute to a welcoming space that brings people together. You will be supported by the café team and have the opportunity to develop your experience in a friendly community setting.

Time Commitment

Flexible, regular volunteering during café opening hours, currently planned for 9:30 am–2:30 pm on Mondays and Fridays. We would welcome volunteers who can commit to an agreed weekly or fortnightly shift. The specific days and shift lengths can be discussed with the volunteer coordinator.

Driving Licence & Vehicle Required

Travel Expenses

Available in multiple locations

Further location details may be provided below.

Directions

Getting here: Anerley Town Hall is opposite Anerley railway station and is served by local bus routes 75, N3, 157, 197, 249, 354, 356, 358, 410 and 432.

Number of volunteers required

How to find out more

Application Process

Application Form

ID Check

Disclosure Barring Service (DBS)

References

Informal Discussion (may include an interview)

Support you will receive

Wheelchair Access

Disability and Access Support

We welcome enquiries from people with disabilities and additional access requirements. Please let us know if there are adjustments or support arrangements that would help you participate. We will discuss individual requirements with you and explore reasonable adjustments wherever possible.