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Volunteer Centre  Role Details

Coffee Lounge Barista /assistant

Outreach Community & Residential Services

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http://www.outreach.co.uk This link will open a new window.

ROLE DESCRIPTION.
To undertake a variety of tasks in a retail coffee lounge environment, such as Barista, food prep, taking payment, planning, and other general tasks as part of a volunteer team. To the benefit of Outreach service users, and the wider community of Radcliffe

SUITABLE FOR.
This role would particularly suit a person desiring knowledge, awareness and experience; in pursuing a professional career in for example. Hospitality, catering, Café, restaurant, hotel and B&B management, also retirees and people who can bring something to the coffee lounge in making it the very best it can be.

Tasks may include as appropriate and/or directed:

• Making quality bean to cup coffees, specialist teas, milkshakes etc
• Ensuring comprehensive hygiene standards are maintained.
• Creating an appealing range and variety of food and drink
• Organising, handling and presentation of pre-prepared food.
• Preparing and distributing hot and cold drinks.
• Responding appropriately to food questions and requests for information, for example. “Are your products “Kosher?”; “Do your products contain nuts?” Etc.
• Communicating appropriately and in a friendly, welcoming manner with all those using the coffee lounge
• Ensuring and maintaining “stock” levles.
• Communicating with other Outreach volunteers, employees, and stakeholders.
• Operating a till, and/or chip & pin terminals. (Specific Training will be provided)
• Handling cash.
• Reporting and/or feeding back any incidence, concern or similar.

WHEN REQUIRED. (Negotiable)
As an Outreach coffee lounge barista assistant. Typically, you will volunteer within the range of 9.30am-3pm Opportunities to volunteer and personal volunteering timeframes would be negotiated between yourself, the Outreach volunteer programme manager and appropriate Outreach staff.

Advice, Information & Support,Catering,Community Work,Entertainment,Retail & Charity Shops,Events & Stewarding

Cleaning & Tidying, Organising & Planning

• Person-Centred. • Have a high level and awareness of personal hygiene. • Have a high level and awareness of environmental hygiene. • Polite, friendly and welcoming. • Reliable and Punctual. • Have basic literacy and numeracy skills. • Patient and calm. • Honest. • Have an awareness of cultural and/or religious food dynamics. I.e. Kosher, Halal Etc. • Have an awareness and acceptance of life style choice food dynamics. • Have the ability to act responsibly and on own initiative. • Demonstrate a non-judgemental approach to all people. • Able to; or willing to learn to use a till and chip and pin terminals (Training will be provided) • Have good listening and hearing skills. • Respect all aspects of confidentiality. • Have the ability to operate within set boundaries and professional parameters. • Willing to undertake training in enhancing your own personal and professional development. • Able to be assertive as necessary. • Willing to take instruction from authorised Outreach employees in respect of daily tasks. • Willing to accept and cooperate with appropriate line management and structure. • Willing to engage in appropriate reflection opportunities. • Have awareness of and uphold safeguarding and health and safety. Also: • Able to be light hearted, have a sense of humour and not take life and life events to seriously (all of the time). .

This role would particularly suit a person desiring knowledge, awareness and experience; in pursuing a professional career in for example. Hospitality, catering, Café, restaurant, hotel and B&B management, also retirees and people who can bring something to the coffee lounge in making it the very best it can be, In giving their own knowledge skills awareness eg they may have had similar buisiness. Approriate training and career paths can be opened as a result

Further location details may be provided below.

Norman

Outreach Community & Residential Services 35-37 Blackburn Street, Radcliffe M26 1NR

M26 1NR

Approx 1 min walk from bandstand in centre of Radcliffe on Blackburn St Building is signed

10

Contact norman@outreach.co.uk or volunteer@outreach.co.uk

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

The Outreach community coffe lounge is designed around people with access difficulties

Volunteer Centre  I'm interested in this role

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Volunteer Centre  When we need you to do this role

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

We welocome everyone equallly in the support of our service users who idnetify with mental health needs and learning difficulties, and the wider communtiy of Radcliffe.

Volunteer Centre  Covid Safe

All COVID requirements are met in line with government mandates whilst respecting peoples own choices within the law as it stands at any given time.

Volunteer Centre  Location

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Volunteer Centre  Other Roles for this organisation

This Organisation has  3  other volunteer role(s).
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