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Role Details

Title

Digital Champion Volunteer

Organisation

Croydon Libraries

Distance from the search postcode

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Website

https://www.croydon.gov.uk/leisure/libraries This link will open a new window.

What you will be doing

We are currently looking for volunteers with a good knowledge of IT to assist and support customers with computer enquiries who visit the Digital Zones in our libraries. This would involve assisting customers to access and develop their skills using the internet, email, word processing skills, Excel and PowerPoint.
They would provide a varying range of one to one support, group support and would tailor this to suit the needs of the individual they were assisting.

Activities

Administration

Skills & Attributes

Admin, IT Skills - Basic, Customer Service/Hospitality, Teamwork

Skills Description

• Good team player • Good knowledge of IT • Works well in a busy environment • Good administrative skills • Good customer service skills Patience and sympathetic attitude

What is in it for you

• Gain knowledge of supporting others and working as part of a team. • Develop your own IT skills while assisting and supporting customers. • Valuable experience that can be included in CVs and job applications.

Time Commitment

Driving Licence & Vehicle Required

Travel Expenses

Available in multiple locations

Further location details may be provided below.

Contact Person

Siobhan Read

Role Address

We are recruiting IT support volunteers across all the libraries in Croydon at various times and days.

Postcode (See Google maps below)

CR0 2TB

Directions

Number of volunteers required

Application Process

Application Form

ID Check

Disclosure Barring Service (DBS)

References

Informal Discussion (may include an interview)

Support you will receive

Wheelchair Access

Disability and Access Support

I'm interested in this role

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Role Type

One off event

For Individuals

For Groups

Short Term

Virtual Volunteering

Suitable For

16+

We Welcome

We welcome and/or have the resources to support:

Location

View this role in Google maps This link will open a new window.

Other Roles for this organisation

This Organisation has 3 other volunteer role(s).
To view them, go back to the search page and enter
Croydon Libraries into the Keyword search.

How Long Do I Have To Volunteer For?

You need to commit to a regular volunteering opportunity of around an hour a week. The table below shows the commitment required for each level of the DofE.

Bronze

Minimum time: 3 or 6 months

You must do one of your volunteering, Physical or Skills sections for 6 months, the others for 3.

Silver

Minimum time: 6 or 12 months

If you heven't achieved your Bronze Award, you must extend your volunteering or the longer of your Physical or Skills sections to 12 months.

Gold

Minimum time: 12 or 18 months

If you heven't achieved your Silver Award, you must extend your volunteering or the longer of your Physical or Skills sections to 18 months.

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Role details