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Volunteer Centre  Role Details

Food Bank Referrals Support

Alive Community Centre

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Assitance needed to manage the number of enquiries from people asking for help. You will be responding to emails and phone messages to make sure people in need know how to collect their food. You will make sure we have enough details eg. number of people in the family, food allergies or restrictions etc.
This is a flexible role, once you feel confident you will be able to work independently. There will be regular times to 'check in' with the main co-ordinator and you will be able to join the Food Bank team on Saturdays to help with food distribution.

Advice, information & support,Community work,Support work

Admin, Organising & Planning, Customer Service, Verbal Communication

You must be able to organise your time in order to answer all queries so that people do not miss out on the food they need. You need to able to ask for help when needed and to organise your work. This work will be done mainly be email and telephone.

Our Food Bank is run by a strong, supportive volunteer team and your help will be very welcome. We provide fresh food for those in need. We get new referrals every week and we want to be able to respond to all enquiries quickly.

Further location details may be provided below.

Matilda Kuofie

Elim Pentecostal Church, Mersham Road, Thornton Heath

CR7 8NP

5 mins walk from a 250 bus stop on Parchmore Rd Less than that from the 450 bus stop at Beulah Crescent/Osborne Rd 10 mins walk from Thornton Heath train station (mainline to Victoria & East Croydon)

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Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

The key tasks are telephone and email based so disability and access requiremnets may not impact on that. The Food Bank centre is accessible.

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18+

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Covid Safe

All necessary arrangements are in place.

Volunteer Centre  Location

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