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Telephone Helpline Volunteer

Age UK Croydon

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https://www.ageuk.org.uk/croydon/ This link will open a new window.

Our Information & Advice (I&A) Service supports people over the age of 50 across the borough of Croydon and consists of the following key elements:

Information giving – for example, we provide information on our activities at Age UK Croydon or on other services nearby.
Signposting – we offer people options on where to go for a range of issues, for example local care homes, tradespeople, assistance with technology and cost of living help.
Advice and casework support – our specialist Advisers offer one-off or in-depth advice and support on a range of areas, including benefits, housing, consumer issues and community care.

Advice, information & support

Maths & Numeracy, Reading And Writing, Verbal Communication, Teamwork

Our Information and Advice Volunteers are friendly, kind and patient. They are open-minded and can talk confidently in person to people whilst listening sympathetically to their issues. They do not judge or stereotype and are able to find solutions to enquiries. They have a desire to make a difference and enjoy talking to people from different backgrounds. Good literacy and basic numeracy skills are required and a willingness to attend training and support sessions.

Have the knowledge that you are making a positive difference to people’s lives. Have an induction and training relevant to your role. Be re-imbursed for any out-of-pocket expenses. Join a friendly team and be supported in your role.

Further location details may be provided below.

Amy

81 Brigstock Road, Thornton Heath

CR7 7HL

15 minutes walk from London Road

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Volunteer Centre  Suitable For

18+

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Volunteer Centre  Other Roles for this organisation

This Organisation has  6  other volunteer role(s).
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Age UK Croydon  into the Keyword search.