Role Details

Helpline Listener (Poole)

Dorset Rape Crisis Support Centre

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Dorset Rape Crisis Support Centre is a pan Dorset charity based in Poole that provides confidential helpline support, face to face counselling and practical support through our Independent Sexual violence Advisor (ISVA) service to those affected by rape and sexual assault.
Role: Helpline Listener
Description: This role involves taking calls from those looking for confidential listening support, further information or referral to the centre.
Skills and Qualification: Any relevant experience offering support to vulnerable groups, good interpersonal skills
Time Commitment: Two 2 hour duties a month on the helpline and attend a monthly 2 hour supervision session.
Training: Training will be provided and an induction where you will learn more about our history, our work and the role. Helpline Listeners must be able to complete six sessions of sexual violence awareness training. If at the end of the training we, and you, still feel this is the right role for you you will be paired with a Mentor who will work alongside you for the first three months. Please contact Simone Gosden for further information simone.gosden@dorsetrapecrisis.org or call 01202 308848

Simone Gosden

Further location details may be provided below.

Poole, Dorset

BH5

Basic IT skills - internet & email,General Helping

Not essential but any relevant experience offering support to vulnerable groups beneficial and good interpersonal skills

A great role to help and support people, develop good listening skills and an understanding of the charity.

18+

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