I.T Learning and Development Coach

Cardinal Hume Centre

You did not enter a postcode in the search, or the postcode for this role is unknown.

What are we looking for? • Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills. • The confidence and willingness to work closely with clients and actively approach them where required. • You have some experience assisting or coaching others. • You are patient, a good listener and have the ability to motivate others. • You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.

How will you be supported? • There is ongoing support by the Learning and Employment Manager. • Free access to a range of e-learning modules on the Centre’s online e-learning platform • You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day. Who will you be helping? Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.

We are looking to have open access sessions for clients twice a week, days will depend on your availability. one-to-one sessions can be arranged to fit with these days. We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role. Volunteers find this goes very quickly!

Further location details may be provided below.

Emily Hynes

SW1P 2BG

We have a fantastic building in South Westminster, close to Victoria, Pimlico & St James Park tube stations. The number 3 bus stoips on Horseferry Road.

5

contact Volunteer Coordinator Emily Hynes: volunteering@cardinalhumecentre.org.uk