Benefit Assessment Support Service Volunteers

South East London Mind

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Administration,Advice, Information & Support,Befriending, Buddying & Mentoring,Community Work,Teaching & Training,Legal,Support Work,General & Helping

Admin, Basic IT skills - internet & email, Evaluating & Reviewing, Good IT Skills, Language Skills, Managing People, Negotiating, Organising & Planning, Research

For this role you need to have: - Good general education - Experience of working with individuals or groups of people with mental health issues in a work or volunteering capacity, or ‘lived experience’ of mental health issues - Some knowledge of welfare benefits gained through either a work/volunteering capacity or personal experience - Willingness to attend external assessment centres at a variety of locations around London - Friendly, welcoming and approachable manner - Thoughtful, motivated and committed - Good listening and communication skills - Able to be assertive when required - Able to encourage, support and empower clients - Understand and respect the need for confidentiality - Enjoys working with others and able to work as part of a team - Able to understand, acknowledge and appreciate differences in individual experience of mental health problems and services - Understanding of and commitment to equity, diversity and inclusion • Successful applicants will be required to provide details of two references and agree to submit details for and undertake a Disclosure and Barring Services (DBS) check.

You will be working as part of a tight-knit, engaged, knowledgeable and welcoming team. You will have the opportunity to gain a good understanding of the UK benefits system, especially around health and disability benefits. You will have extensive training and the opportunity to build your skills while supporting people in need in your local community and making a great amount of difference to the lives of those most vulnerable. Reasonable expenses paid, ongoing support provided and we have regular socials.

3-4 hours per week, with occasional travel within the boroughs we cover

Further location details may be provided below.

Imola Komuves

South East London Mind 20b Hayne Road

BR3 4HY

10

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