Volunteer Role Description

Role Title: Stock room volunteer
Department: Income Generation, Retail
Reporting to: Shop Manager


Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help process our stock donations ready for the shop floor.

What will I be doing?
Accepting donations from the public
Sorting through donation bags
Hanging, ticketing and steaming stock
Cleaning and processing non-clothing stock
Maintaining high levels of stock room standards
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Promoting awareness of the charity and the services that we provide
What skills do I need?
A really keen eye for detail
An interest in one of our product areas
Ability to work on your own initiative and as part of a
team
Ability to communicate effectively with other members
of the team and customers.

How much time do I need to commit?

We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that
you visit the Shop Management team in the shop so we
can both see how the role may suit you.
Following that the Shop Manager and team will be on
hand to advise and help you select products you can
use.
Becoming a volunteer with Tenovus Cancer Care can
be a rewarding experience and is certainly invaluable
to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with
organisational policy
The satisfaction of knowing you’re making a vital
difference to the work of Tenovus Cancer Care, and in
particular the people who access our unique services
The opportunity to be creative and bring new ideas to
the shop whilst developing your creative and design
skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part
of our Retail Team
The chance to gain experience of helping Wales’
leading cancer charity.