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Volunteer Centre  Role Details

Advanced No Panic Helpline Volunteer

No Panic

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No Panic are looking for empathetic, understanding, confident and driven people to volunteer on our helpline. We are specifically looking for people who have experience of providing training to staff or volunteers.

Working from home, successful applicants will answer helpline calls and provide support and advice for people with a range of anxiety disorders, by listening, offering self-help advice, and providing information about the range of support available from No Panic.

After gaining experience on the helpline, successful applicants will also go on to deliver helpline training courses to new volunteers, currently lasting 8 weeks, and provide ongoing support.

Advice, Information & Support,Teaching & Training

Good IT Skills

Advanced No Panic Helpline volunteers must have good empathy and listening skills. They must be able to communicate clearly and deliver training with confidence. They must have previous experience of delivering training. Experience of anxiety is desirable but not essential.

This role is both challenging and fulfilling. All activities are performed from your own home, so lack of mobility is not a problem.

All volunteers on the No Panic Helpline are required to complete training of 1.5 hours a week for 8 weeks; they then do at least one 3-hour shift a week. We require a 1-year commitment to volunteering on the helpline. Advanced No Panic Helpline volunteers are required to deliver 3 training courses a year.

Further location details may be provided below.

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Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

The role is home-based

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Covid Safe

The role is home-based

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Volunteer Centre  Other Roles for this organisation

This Organisation has  6  other volunteer role(s).
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No Panic  into the Keyword search.