Independent Custody Visitor

Office of the Police and Crime Commissioner- West Mercia

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Administration,Advice, Information & Support,Community Work

Admin, Evaluating & Reviewing, UK Driving Licence

Be 18 years of age or over and pass the Non Police Personal Vetting (NPPV Level 2) process. Live or work in the West Mercia Police area of Herefordshire, Worcestershire, and Shropshire. Have the ability to travel to conduct visits, attend meetings and meet training requirements. Be flexible, reliable and have sufficient time to undertake the role of custody visitor, including some unsociable hours. Be an effective communicator both verbally and in writing, with people from a variety of backgrounds. Hold diversity and equalities in high regard, showing respect for the opinions, circumstances and feelings of colleagues and members of the public regardless of background, status, ethnicity, gender, sexuality or religion. Able to demonstrate an independent and impartial view in relation to all parties involved in the custody visiting process. Be able to work as part of a team to fulfil the PCC’s ICV Scheme responsibilities. Able to maintain strict confidentiality and adhere to policies and procedures, with a commitment to continued development. Able to use simple IT systems, such as e-mail and completing online forms.

Community Impact: Play a vital role in safeguarding detainee rights and promoting fairness in policing. Transparency & Accountability: Help build public confidence by providing independent oversight of custody conditions. Personal Development: Gain skills in communication, observation, and report writing, plus training in legal and human rights frameworks. Flexibility: Commit to occasional visits (typically every 4–6 weeks) with minimal disruption to your schedule. Support & Training: Receive comprehensive training, ongoing guidance, and reimbursement for travel expenses. Civic Engagement: Be the “eyes and ears” of your community, ensuring humane treatment and legal compliance.

2 to 4 hours a months

Further location details may be provided below.

Hereford Police Station Bath Street Hereford HR1 2HT

WR3 8SP

5

Hereford Custody and access to the custody suite is fully compliant with accessibility requirements.