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Volunteer Centre  Role Details

Fidget Factory, Bookshop & Adopt a Teddy Volunteer

The Herefordshire Reading Trust CIC

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Join our friendly volunteer team at the Fidget Factory, Reading Trust second hand bookshop and Adopt a Teddy station, upstairs at The Children’s Bookshelf in Hereford.

This community space is run by The Herefordshire Reading Trust CIC. Sales help cover the Trust’s running costs and support our work making books and reading more accessible, with the long term aim of giving every child in Herefordshire a book.

You could help welcome customers, sell fidgets, books and pre loved teddies, take payments using our straightforward till system, sort donations, replenish stock and keep displays and the reading corner tidy.

If you enjoy TikTok, we’d also love help creating short videos and building the Fidget Factory’s page. This is optional, with content agreed with the team.

No previous experience is necessary. We’re looking for a friendly, patient manner and a willingness to learn. Full induction and training will be provided, with a designated person in charge on the premises and available to help. They may move between upstairs and downstairs. Volunteers will not be responsible for childcare.

We hope to expand our opening hours from Monday 9 November 2026 to 10am to 5pm Monday to Saturday and 10am to 4pm Sunday, depending on volunteer availability. Morning, afternoon and shorter sessions can be agreed around your commitments. Help during the Christmas period and longer term is welcome.

This role is for volunteers aged 18 and over. The space is upstairs, reached by steps, with no lift currently available. We welcome a discussion about support needs and adjustments.

Reasonable travel expenses can be reimbursed up to £5 per session in total, including the return journey, against tickets, receipts or an agreed mileage claim.

Fundraising,Marketing, PR & Media,Retail & Charity Shops,General and Helping

Cleaning & Tidying, Creative & Design, Organising & Planning

No previous experience or qualifications are needed. A friendly, patient and welcoming manner, willingness to learn and care when handling stock and payments are what matter. You should be happy to greet customers, work alongside others and ask for help when needed. Training will be provided for the till and other tasks, with activities adapted where possible to suit your confidence and support needs. TikTok and content creation skills are welcome but entirely optional.

Join a friendly team, meet new people and help support a local community organisation working to make books and reading more accessible. Build confidence and gain practical experience in customer service, using a till, organising stock and teamwork. There is also an optional opportunity to develop TikTok and content creation skills. You will receive an induction, practical training and ongoing support while helping books and teddies find new homes. Reasonable travel expenses can be reimbursed up to £5 per session.

A regular morning or afternoon each week would be particularly helpful, but shorter sessions and full days are also welcome. Sessions will be agreed around your availability. We hope to cover 10am to 5pm Monday to Saturday and 10am to 4pm Sunday, ideally from Monday 9 November 2026. Help during the run up to Christmas and longer term is welcome. You do not need to volunteer every day or commit to a full day.

Further location details may be provided below.

Upstairs at The Children’s Bookshelf 46/48 Commercial Street Hereford

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We are upstairs at The Children’s Bookshelf on Commercial Street, Hereford, next door to McDonald’s and opposite Waterstones. Enter through the bookshop and ask a member of the team.

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Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

We welcome a conversation about individual support needs. We can offer clear instructions, demonstrations, extra time to learn, shorter sessions and seated tasks where practical. We will discuss tasks and adjustments with each volunteer. The space is upstairs, reached by stairs, with no lift or wheelchair access currently available. The toilet is downstairs. Please contact us to discuss your access requirements.

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Volunteer Centre  When we need you to do this role

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

We welcome volunteers aged 18 and over from all backgrounds, including disabled and neurodivergent people, people on low incomes, retirees, those returning to work and anyone new to volunteering\. No previous experience is needed\. We are happy to discuss support needs, flexible sessions and adjustments we can provide\. Please note that the volunteering space is reached by stairs with no lift\. Toilets are downstairs and accessed by a further four steps\.

Volunteer Centre  Location

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