Role Details

Night Outreach Volunteer

London Street Rescue

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The Rapid Response Team (RRT) are now recruiting for volunteers for pan-London outreach. If you would like to volunteer your time, please refer to what to expect on a typical shift below:

Each shift varies but you would be advised to wear something comfortable and warm; much of the shift will be on the street either looking for or talking to a rough sleeper. Outreach workers go out in all weather conditions, 365 days a year. You will be accompanying an experienced outreach worker on a full outreach shift acting as a front line worker.

Shifts start at around 8-9pm and finish at around 1am the following morning. On a very rare occasion the volunteer shift might run slightly later if we find a client who needs to be taken to an assessment center.

Finally, for health and safety reasons all shifts require two people to be out on shift at all times; an outreach worker is not be allowed to go on shift by themselves. If you cancel your shift at short notice, the whole shift will have to be cancelled. This not only impacts on the people sleeping rough who need our service but also the reputation of Thames Reach as a whole. So we urge all of our volunteers if possible to try to avoid cancelling once the shift has been arranged.

About Thames Reach Rapid Response:
RRT is an outreach team working with rough sleepers across
Hillingdon, Harrow, Barnet, Brent, Hammersmith & Fulham, Kensington & Chelsea, Ealing, Hounslow, Enfield, Haringey, Islington, Hackney, Waltham Forest, Newham, Redbridge, Barking & Dagenham, Havering, Greenwich, Bexley, Bromley, Lewisham, Southwark, Croydon and Merton.

Every night of the year, RRT are out and about across London, acting as a safety net for some of society’s most vulnerable men and women. Our team of outreach workers and volunteers find and engage with rough sleepers to help them off the streets.

RRT support rough sleepers of all ages and with many different needs including those who are coping with poor mental health, poor physical health or living with drug or alcohol addictions. Getting rough sleepers into accommodation is often the first step towards them getting back on track and having a home of their own. RRT refuse to give up on people. Staff work with individuals for as long as it takes to help them move away from a street lifestyle, no matter how complex their needs. People sleeping rough are very vulnerable to the dangers of the streets. The actions of RRT and volunteers can save lives.

Our volunteers come from all walks of life and many volunteer whilst working or studying. Some work for one of the many companies that support Thames Reach whilst some are former homeless people eager to give something back.

Zsofia Imre

Further location details may be provided below.

Vital, 382-386 Edgware Rd, London

W2 1EB

Volunteers will be given instructions prior to working on an outreach shift

One week


Please email for an application form and further details.

Managing People

Skills required Talking to others Negotiating Teamwork Listening

Front line experience working with a homeless charity; Knowledge of working within the homeless sector; A possible future professional work reference after 6 months of volunteering in the role; Out of pocket expenses reimbursed.

18 and over

Support Work,Advice, Information & Support,Community Work

 We welcome and/or have the resources to support:

University students People looking for work Older people People with previous experience of homelessness

When we need you to do this role

     Morning       Afternoon       Evening   

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