Role Details

Listening Volunteers

Samaritans, MK

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Samaritans Milton Keynes is the local branch of the nationally recognised charity Samaritans. We provide confidential, non-judgemental support 24 hours a day by phone, email, text and face to face, to anyone who is experiencing feelings of distress or despair, including those which could lead to suicide. We offer a safe place for people to talk about feelings and emotions, and whatever is on their mind. What all our callers have in common is a need for someone to listen and help explore their situation, without giving advice or offering an opinion.

You can make an amazing difference by becoming a Samaritan and helping to support people around the UK and Ireland when they are going through a difficult time and need someone to talk to. We welcome and value every volunteer, from all walks of life. Whatever your background, experience or skills, if you want to make a difference, we will train, mentor and support you to become a Listening Volunteer.

Our branch is based close to Central Milton Keynes and we currently have around 50 volunteers from the local area, as well as further afield, and we are looking for more Listening Volunteers to enable us to cope with the increasing demand for our services. For us, location is not an issue, but you need to be prepared to travel to the branch for duties which will include late evenings and night shifts.

Sam Joiner

Further location details may be provided below.

161 Fishermead Boulevard Milton Keynes


Two weeks


Talking & Listening

Age restriction is 18+ A DBS check and references will be required. Volunteers are asked to commit to giving 16 hours of their time a month which includes one overnight or part overnight stay. Full training and support provided.

We offer a comprehensive training period commencing with a 13 week classroom based induction (one evening per week for 3 hours). This is followed by 'on the job' training under the supervision of an experienced mentor, supplemented by further classroom and on-line training sessions. Our volunteers tell us that our training is a key benefit of becoming a Samaritan and the skills you will learn can be used positively in social and work settings. The role is not easy. Callers will share information with you about their lives and their circumstances which can be challenging and sometimes distressing. But the rewards are huge; you will be making a real difference to people in emotional distress. The training you will receive, coupled with our supportive leadership structure, is designed to make sure you are protected, supported and confident at all times.

18 and over

Advice, Information & Support

 We welcome and/or have the resources to support:

DBS Check Required

When we need you to do this role

     Morning       Afternoon       Evening   

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