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Autism Help Volunteer

National Autistic Society

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https://www.autism.org.uk/ This link will open a new window.

Are you passionate about helping people?

Become an Autism Help Volunteer to provide vital information and advice to autistic people, their families and supporters when they need it most.

Our brand-new enquiry and signposting service will work alongside our new digital support tool to give people the information they need, when they need it.

As a volunteer, you’ll:

contact autistic people and their supporters by phone and email
use your knowledge and skills to support others
provide information, advice and helpful strategies
join a compassionate, supportive team
gain valuable skills with expert training
volunteer from home with flexible hours
access 24/7 support through our Employee Assistance Programme
We welcome applications from anyone with lived experience, including autistic people, their families, and those who support them, although this is not essential for the role.

All volunteers must have access to their own computer or device that can run Microsoft applications.

What is Autism Help?

Autism Help is an umbrella term for the charity’s advice and guidance provision. The enquiry and signposting service is a key part of this provision and is delivered by trained volunteers and staff who help autistic people live a fulfilled life on their terms by having access to the information they need, when they need it.

“Thanks ever so much for sending this information. It's really helpful and very reassuring. I feel like I've been listened to and understood - this means a lot to me.”

Location Home Based - you must live in the United Kingdom to do this role

Time Commitment:

At least four hours per week. You can choose which days suit you around your other commitments. You will need to arrange mutually suitable times for volunteering with your volunteer manager in advance (the days and times you will be dealing with enquiries).

Advice, Information & Support

Basic IT skills - internet & email, Managing People, Reading & Writing, People Skills

have a strong desire to help and the motivation to make a difference ensure good communication with autistic people, their parents/ carers, other enquirers and with the National Autistic Society team be reliable, consistent and dependable be able to clarify what the enquirer is trying to achieve: effective listening skills are essential be able to self-motivate and work on their own initiative organise, prioritise and manage their own time have a positive and flexible approach be able to deal with people, using tact and diplomacy be able to show empathy while maintaining professionalism and clear boundaries be able to remain calm, even in stressful situations have use of own computer or telephone compatible with National Autistic Society systems be confident using IT (eg Microsoft Word and Outlook)

As a volunteer, you will be joining a team who give invaluable and often life-changing free advice to autistic people, families and other enquirers, helping to ensure that autistic people have a greater opportunity to live a fulfilled life on their terms. Other benefits include: excellent initial and ongoing training reimbursement of all out-of-pocket expenses (agreed by volunteer manager) references provided after 1 year of active volunteering, access to free e-learning National Autistic Society email account for use while volunteering free access to our Employee Assistance Programme opportunities to contribute to consultations on the service and wider National Autistic Society matters regular feedback and recognition

4 hours per week

Further location details may be provided below.

Laura Stretton

Home based

5

https://nas.goassemble.com/opportunities/115244-autism-help-volunteer-autism-help-volunteer-2026-05-12

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

Once we receive your application we will be in touch to arrange an informal chat to give you the opportunity to find out more about the role and we can discuss any support or access requirement you have, if you have any difficulty completing the application form please contact us for support

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

We seek applications from anyone interested in the role, but particularly welcome applications from those on the autism spectrum.

Volunteer Centre  Location

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