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Key responsibilities

• Provide strategic oversight of the League’s volunteer programme and help ensure volunteers have a positive, rewarding experience.
• Support the development of effective approaches to volunteer recruitment, induction, training, engagement and recognition.
• Act as a Board-level champion for volunteers and ensure their contribution is recognised and valued.
• Work closely with the Hospital Shop Manager and liaise with K&R NHS Trust on matters relating to Hospital Shop volunteers, including recruitment, induction, engagement, wellbeing and retention.
• Help ensure appropriate volunteer policies, procedures and safeguarding arrangements are in place and kept under review.
• Encourage opportunities for volunteers to develop their skills and take on appropriate responsibilities.
• Support the recruitment and coordination of volunteers for League fundraising activities, events and community initiatives.
• Monitor volunteer feedback and help identify opportunities to improve the volunteer experience.
• Bring volunteer perspectives and issues to the Board and ensure volunteering remains aligned with the League’s strategic priorities.

Person specification

We are looking for someone who:
• Has experience of managing, supporting or developing volunteers, teams or community groups.
• Understands the motivations and needs of volunteers and how to create a positive volunteer culture.
• Has good interpersonal and communication skills.
• Can build effective relationships with staff, volunteers, trustees and external organisations.
• Is organised, collaborative and able to take a strategic approach.
• Shares the League’s commitment to supporting patients, staff and the local community.

Time commitment
Trustees are expected to attend Board meetings once a month on the evening of the third Monday of the month and contribute to Board discussions and decision-making. The Volunteer Trustee will also maintain regular contact with the Hospital Shop Manager, liaise with K&R NHS Trust and where appropriate, attend volunteer activities or events.

This is a voluntary, unpaid Trustee position.