Reception - volunteer

Citizens Advice Rotherham and District

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Administration,Advice, Information & Support

Admin, Basic IT skills - internet & email, Good IT Skills, Reading & Writing, Talking & Listening

Be friendly and approachable with excellent customer service skills Be non-judgmental and respect views, values and cultures that are different to your own Have good IT and administrative skills Have good written and verbal communication skills Be calm under pressure Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection Be willing to undertake training in your role

Gain and build on valuable skills and experience such as communication, IT skills and working in a team Increase your employability Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives Work with a range of different people, independently and in a team. And we’ll reimburse expenses too.

To volunteer 2 days a week, on both Wednesday and Thursday 9am-5pm during the training period, Training period is approximately 2-4 weeks. Once you have completed your training, you can reduce your hours to 1 day per week.

Further location details may be provided below.

Derron Bradbury

2 Upper Millgate Rotherham

S60 1PF

5

Email Derron.bradbury@citizensadvicerotherham.org.uk