Volunteer Centre

Volunteer Centre  Role Details

Healthwatch Enter & View Volunteer

Healthwatch Staffordshire

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http://healthwatchstaffordshire.co.uk This link will open a new window.

Why should you be a Enter and View Volunteer?
You’ll be helping to make life better for people by using the insight to make tangible differences to health and care services. You’ll meet a wide range of people who rely on health and care services. You’ll gain valuable experience which may support your job aspirations. You’ll meet new people, be part of the Healthwatch team who act as the public champion for health and care and make a difference for your local community.

What will the role involve?

You’ll be part of a team which plans Enter and View visits, including speaking to service managers.
You’ll talk to people, including family members, carers and staff to get a full picture about how services are working
You’ll record these experiences and with your team write a report on what’s working well and areas for improvement
You’ll support the Healthwatch staff who talk to service managers about the changes needed
As part of a team, you’ll check back to make sure the changes are making a difference

Advice, Information & Support,Community Work

Evaluating & Reviewing, Good IT Skills, Reading & Writing, UK Driving Licence

Personal specification/requirements: Comfortable talking to people from a range of backgrounds, including sensitive information. Balancing being warm and approachable with maintaining impartiality Ability to analyse information to find out what’s working well or needs improvement Enjoyment and ability to work in a team Computer skills, including Microsoft Word & Office. Access to the internet/email Be comfortable volunteering from home and using online meeting platforms e.g. Zoom or Microsoft Teams (training can be provided in the latter) Respectful of confidentiality. Some volunteer roles with Healthwatch Staffordshire will require a DBS check.

Being part of the Healthwatch Intelligence Network you are our eyes and ears on the ground, in the community sharing what we do as well as sharing back information collected within our communities. Why should you be part of the Healthwatch Intelligence Network? If you have a passion for your local community and making services better for people in those areas and beyond, then this is the right role for you. You will be the ‘eyes’ and ‘ears’ of what is happening within the community. We have a vital role to play in ensuring people in Staffordshire are engaged, listened to and provided with an avenue to tell us their views and opinions about health and social care services

How much time is involved? We ask that all volunteers commit to attending an induction and any suitable training/events for them. Other than that, the role is flexible, and the time commitment will be agreed by you and your Volunteer Supporter

Further location details may be provided below.

Christine Sherwood

Could be multiple areas of Staffordshire


To apply for this role either fill out our online application form, please use Support Staffordshire link website https://www.supportstaffordshire.org.uk/volunteering/i-want-volunteer.

Volunteer Centre  Application Process

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Covid Safe

COVID-19 vaccination status Since 11 November 2021, people visiting adult care homes in a professional capacity will need to be fully vaccinated against COVID-19. From 1 April 2022, this legal requirement will be extended to cover visits to NHS services. This legal requirement includes local Healthwatch representatives, therefore, if you’d like to volunteer for this role with us you would need to prove that you have been vaccinated against COVID-19.

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Volunteer Centre  Other Roles for this organisation

This Organisation has  2  other volunteer role(s).
To view them, go back to the search page and enter
Healthwatch Staffordshire  into the Keyword search.