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Volunteer Centre  Role Details

Healthwatch Community Engagement & Outreach Volunteer

Healthwatch Staffordshire

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Why should you be a Healthwatch Community Engagement and Outreach volunteer?

If you like talking and listening to people, this is the right role for you. We have a vital role to play in ensuring people in Staffordshire are engaged, listened to and provided with an avenue to tell us their views and opinions.

By people sharing their experiences with us we can bring these to health and care providers and decision makers in Staffordshire to influence services to make them better. You will be an essential part of our team in ensuring people’s voices are collected and heard in the right places. We need you to be the best that we can be.

What will the role involve?

Working with Healthwatch volunteers and staff team to reach out into different communities to get people’s views on health and social care services
Planning engagement activities with other volunteers and staff members
Engaging people using online platforms e.g. Zoom, Microsoft Teams and/or via phone
Keeping a record of people’s experiences and give these to Healthwatch staff members
Holding engagement and information stands in community areas such as hospitals, GP Surgeries and dentists
Talking to and gathering views of the public and reporting this back to us
Helping us conduct surveys and consultations with local people

Advice, Information & Support,Community Work

Good IT Skills, Organising & Planning, Reading & Writing, UK Driving Licence

Personal specification/requirements Effective communication skills and ability to ask questions and listen well to engage with people Enjoys meeting with and talking to members of the public Empathy towards people Passionate about improving local health and social care services Able to separate own experiences from other people’s issues and to faithfully present the views of the people they represent Able to work as a team with other volunteers and staff Experience of using Microsoft Office, including Word Access to the internet/email Be comfortable volunteering from home and using online meeting platforms e.g. Zoom or Microsoft Teams (training can be provided in the latter) Respectful of confidentiality Disclosure and Barring Service (DBS) Check Some volunteer roles with Healthwatch Staffordshire will require a DBS check

How we will support you? You will have regular contact with a member of the Healthwatch team to provide you with support and guidance throughout. You’ll receive full training including induction to Healthwatch and Support Staffordshire and be part of a team who’ll make sure your volunteering experience is positive

How much time is involved? We ask that all volunteers commit to attending an induction and any suitable training/events for them. Other than that, the role is flexible, and the time commitment will be agreed by you and your Volunteer Supporter.

Further location details may be provided below.

Christine Sherwood

Staffordshire areas

5

Visit our website https://healthwatchstaffordshire.co.uk/volunteer-opportunities/ or email christine.sherwood@healthwatchstaffordshire.co.uk

Volunteer Centre  Application Process

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Covid Safe

COVID-19 vaccination status Since 11 November 2021, people visiting adult care homes in a professional capacity will need to be fully vaccinated against COVID-19. From 1 April 2022, this legal requirement will be extended to cover visits to NHS services. This legal requirement includes local Healthwatch representatives, therefore, if you’d like to volunteer for this role with us you would need to prove that you have been vaccinated against COVID-19.

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Volunteer Centre  Other Roles for this organisation

This Organisation has  2  other volunteer role(s).
To view them, go back to the search page and enter
Healthwatch Staffordshire  into the Keyword search.