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Volunteer Centre  Role Details

Admin Volunteer - Rugby (Training provided)

Bedworth Rugby and Nuneaton Citizens Advice Bureau

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As a valued member of the Citizens Advice team you will complete an introduction to Citizens Advice and training for your role. As an Admin Volunteer you will be responsible for providing administrative support. This will involve tasks such as; scanning paperwork, attaching documents to accounts, sending out post, assisting with case preparation, organising client files and may include additional duties such as answering the telephone, word processing, filing, photocopying, stocktaking, ordering stationery, updating spreadsheets and databases if volunteer wishes to extend role.

Administration,IT, Technology & Websites

Admin, Basic IT skills - internet & email, Good IT Skills, Organising & Planning, Reading & Writing, Listening skills, Social Skills

You don’t need specific qualifications but you’ll need to:  Be friendly and approachable  Respect views, values and cultures that are different to your own  Have good IT skills, with a basic understanding of Microsoft Word and Excel.  Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection  Be willing to undertake training in your role

 Ongoing training and supervision.  Gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team  Increase your employability  Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives   Work with a range of different people, independently and in a welcoming and supportive team.  We will reimburse travel expenses

Thursdays or Fridays. Ideally between 9.30am - 3pm.

Further location details may be provided below.

CV21 2AG

Entrance from North Street car park.

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Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

This takes place on a case by case basis after discussion with the volunteer.

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non- binary people. We recommend local Citizens Advice use the principles behind the Disability Confident scheme when processing applications to help remove barriers to disabled people and those with long-term health conditions when applying for roles. Having a criminal record is not in itself a barrier to volunteering, and we will only take relevant convictions or sexual offences into account. Our policy is in place to make sure ex-offenders are treated fairly. We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. EU/EEA nationals: Irish citizens are fully entitled to volunteer, due to the longstanding Common Travel Area agreement, which allows free movement and associated rights to British and Irish citizens within the two territories. EU/EEA nationals from other countries will need one of the following statuses to volunteer:  pre-settled status  settled status  a visa status that allows volunteering (as outlined on the NCVO website) All are welcome to apply, we will decide based upon an individual’s circumstances.

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Volunteer Centre  Other Roles for this organisation

This Organisation has  3  other volunteer role(s).
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Bedworth Rugby and Nuneaton Citizens Advice Bureau  into the Keyword search.