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Volunteer Centre  Role Details

Volunteer Client Support Worker

Independent Advocacy - Warwickshire

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Role Overview:
We are seeking compassionate and reliable individuals to volunteer as Client Support Workers. In this role, you will provide essential assistance to clients with various tasks, such as ordering items, visiting the bank, and helping them navigate everyday activities that promote independence and well-being.
Key Responsibilities:
Assisting with Ordering Items:
Help clients order necessary items (e.g., groceries, medical supplies, household items) via phone, online, or in-person.
Ensure that clients' needs are clearly communicated to vendors and that items are received on time.
Follow up with clients to confirm the delivery or receipt of ordered items.
Bank Visits & Financial Assistance:
Assist clients in visiting local banks for tasks such as making deposits, withdrawing money, or discussing financial matters.
Provide support in understanding and completing financial paperwork, if necessary.
General Errands & Administrative Support:
Support clients with other errands such as picking up prescriptions, mailing letters/packages, and managing appointments.
Assist in filling out forms, applications, and organizing important documents (e.g., healthcare, government assistance).
Help clients navigate services and resources in the community, such as transportation or healthcare providers.
Emotional & Social Support:
Offer companionship and emotional support during visits, fostering a positive relationship based on trust and respect.
Encourage and empower clients to make informed decisions and maintain independence where possible.
Required Skills:
Empathy, patience, and a strong desire to help others.
Good communication skills and ability to explain processes clearly.
Comfortable assisting clients with basic financial tasks.
Strong organizational skills and ability to manage multiple tasks.
Ability to maintain confidentiality and professionalism.
A background in social work, customer service, or a similar field is a plus but not required.
Time Commitment:
Flexible hours, approximately 5-10 hours per week.
Ability to work independently or with a team, depending on client needs.
Some tasks may require traveling within the local community to accompany clients.
Benefits:
Make a meaningful impact on clients’ lives by helping them with essential daily tasks.
Develop valuable skills in client care, customer service, and social work.
Gain experience in a supportive, rewarding environment that fosters personal growth and community involvement.
Work closely with a dedicated team of volunteers and professionals committed to helping others.

Befriending, Buddying & Mentoring,Caring,IT, Technology & Websites,Gardening,Practical Work & DIY,General & Helping,Befriending,Practical help e.g. Driving

Basic IT skills - internet & email, Cleaning & Tidying, Gardening, Negotiating, Organising & Planning, Listening skills, Kitchen Work

Empathy & Patience: Ability to connect with clients, offering understanding and support with a compassionate attitude. Strong Communication: Capable of explaining processes and instructions clearly, ensuring clients feel informed and confident. Financial Assistance Skills: Comfortable assisting with basic financial tasks, such as deposits or completing financial forms. Organizational Skills: Able to manage multiple tasks efficiently, from errands to paperwork, ensuring all responsibilities are completed in a timely manner. Confidentiality & Professionalism: Maintain respect for clients' privacy and approach each task with a high level of professionalism. Experience: A background in social work, customer service, or related fields is beneficial but not required.

Make a Meaningful Impact: You will directly contribute to improving clients’ lives by assisting with essential tasks, helping them maintain their independence and well-being. Skill Development: Gain valuable experience in client care, customer service, and social work, building skills that are transferable to other roles. Personal Growth: The role provides opportunities for personal development by engaging in meaningful, fulfilling work and fostering a sense of accomplishment. Community Involvement: Work alongside a team of dedicated volunteers and professionals, strengthening your connection to your local community and contributing to its overall well-being. Flexible Schedule: With flexible hours (approximately 5-10 hours per week), you can balance this volunteer opportunity with other commitments. Supportive Environment: Experience a rewarding and supportive environment, where you’ll receive training and guidance while helping others.

Flexible hours, approximately 5-10 hours per week.

Further location details may be provided below.

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Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

Volunteers would be required to attend a number of varied locations, such a people homes, shops, banks etc. Help with access would be given where it was reasonabke to do so.

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

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Volunteer Centre  Other Roles for this organisation

This Organisation has  2  other volunteer role(s).
To view them, go back to the search page and enter
Independent Advocacy - Warwickshire  into the Keyword search.