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Distribution Centre Team Leader

Arden Foodbank

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Responsibilities
• To lead, motivate and encourage the volunteers at each foodbank session and ensure every person visiting a foodbank session receives a friendly welcome and is treated with compassion, respect and dignity
• Lead a short team briefing with volunteers at the beginning of each foodbank session and a short session review at the end
• Organise each foodbank session and ensure each is run efficiently and to a high standard in accordance with the Trussell franchise and Arden Foodbank policies and procedures
• Ensure that the distribution centre is a safe place for all clients and volunteers, that safeguarding procedures are understood and implemented, and that client confidentiality is respected
• Deal appropriately with incidents, unforeseen events, or any other issues
• Monitor health and safety at each foodbank session and record accidents and near misses and ensure all food safety procedures are adhered to
• Review stock levels at the end of each foodbank session and complete a restock order to replace food and other items given out at that session
• Ensure all necessary information is accurately recorded on the Data Collection System and communicate with referral agencies in response to queries or issues arising from vouchers presented by clients
• Provide the Foodbank Manager with a report at the end of each session and raise any concerns regarding the operation of the session, or the distribution centre
• Undertake the training of volunteers as may be required

Responsible to the Foodbank Manager. Full training and support will be given.

Volunteer Management

Admin, Good IT Skills, Managing People, Organising & Planning, Reading & Writing, UK Driving Licence, Listening skills, Social Skills

Expedience • Planning and organising people and tasks • Leading and working as part of a team Key skills • Excellent people skills • Empathy, and the ability to work with, and get on with, a variety of different personalities including people from disadvantaged, marginalised, or socially excluded backgrounds • Good written and verbal communication skills • Ability to work independently and unsupervised • Ability to handle difficult situations, including conflict and aggression Personal attributes • Kindness and compassion • Honesty and integrity • Passionate about tackling poverty

You will be joining a really friendly team of volunteers all passionate about combatting poverty, and you will get to use your experience and skills to make a real difference to the lives of local people struggling to even afford the essentials. You will be making a difference. #EndingHungerTogether

3 hours on a Friday afternoon (1.00-4.00pm) once, and sometimes, twice each month. 1 two hour team meeting (with other team leaders) once a month.

Further location details may be provided below.

B49 6AG

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

We welcome applications from people with lived experience of using a foodbank.

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