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Macmillan Centre Volunteer

Stratford Hospital

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SWFT's Macmillan Information and Support Centres at Warwick and Stratford Hospital provide free, confidential information and support to patients, families and carers. As a volunteer, you’ll play a key role in helping the centre run smoothly by supporting essential administrative tasks.

You’ll be part of a friendly, compassionate team dedicated to ensuring visitors feel welcomed, informed and supported.

What You’ll Be Doing:

Providing a warm and friendly welcome to visitors
Supporting with general admin duties (filing, data entry, stock checks)
Preparing information packs and resources
Answering phone calls and directing enquiries appropriately
Helping maintain a tidy, organised and welcoming space
Full training and ongoing support will be provided.

We welcome volunteers who are:

Friendly and approachable
Organised and reliable
Comfortable with basic administrative tasks
Good listeners with a compassionate nature
Able to commit to regular shifts (flexible options available)
No previous experience is required — just a willingness to help and a positive attitude.

Administration,Advice, Information & Support,Befriending

Admin, Basic IT skills - internet & email, Listening skills

Good communication skills Good listening skills A polite and friendly personality The ability to maintain the confidentiality of anyone who visits the centre The ability to be non-judgmental and remain calm when dealing with people who are upset and emotional. Respectful of people’s diversity and choice Reliable, trustworthy, committed and punctual

Why Volunteer? Gain valuable experience in a healthcare environment Develop administrative and communication skills Meet new people and be part of a supportive team Make a genuine difference to people affected by cancer Volunteering with the Macmillan Information Centre is an opportunity to give your time in a way that truly matters.

Due to ongoing training with Macmillan, we are seeking volunteers who can commit to this role for a minimum of 12 months.

Further location details may be provided below.

CV37 6NX

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18 and over

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