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Role Details

Title

Meet and Greet Volunteer (Weston General Hospital)

Organisation

University Hospitals Bristol and Weston NHS Foundation Trust

Distance from the search postcode

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Website

http://www.uhbristol.nhs.uk/work-for-us/volunteering This link will open a new window.

What you will be doing

• Welcoming patients and visitors to the hospital site.
• Giving clear, uncomplicated directions to support patients and visitors to their
destination.
• Accompanying patients and visitors to their destination, including use of wheelchairs,
where appropriate.
• Responding to queries from patients and visitors, seeking support from the staff team if
a query or task is beyond your responsibility.
• Directing patients and visitors to face-mask and alcohol gel stations. Helping with the
restocking of these stations and keeping the area tidy.
• Providing company to patients waiting.
• Volunteers in this role will spend most of their time standing / walking.

Activities

Advice, Information & Support,Community Work,General & Helping

Skills & Attributes

Managing People

Skills Description

• A friendly, welcoming, approachable manner. • Good social and communication skills, and proactive in approaching people. • A good sense of direction, and ability to walk / stand for most of your volunteering session. • Ability to keep up to date with changes in ward and clinic locations. • Being sensitive to peoples’ vulnerabilities. • Reliable and trustworthy. • Ability to volunteer alone at times, with support from the reception staff team. • Ability to follow infection prevention and control standards in place (including wearing appropriate personal protective equipment, PPE) in the hospitals, and tactfully and sensitively be able to encourage visitors to follow those same standards. • Understanding of, or ability to learn, personal and professional boundaries.

What is in it for you

• Experience of the NHS, within a CQC awarded ‘Good Trust’. • Rewarding experience, helping to make a patient’s stay in hospital a bit easier. • Experience of the NHS at ward level. • Working as part of a team. • Training and full induction. • Volunteer uniform. • Access to NHS Discounts. • Reasonable travel expenses paid.

Time Commitment

3.5 hours a week for a minimum of 6 months.

Driving Licence & Vehicle Required

Travel Expenses

Available in multiple locations

Further location details may be provided below.

Contact Person

UHBW Voluntary Services

Role Address

Weston General Hospital, Grange Road, Weston-super-Mare

Postcode (See Google maps below)

BS23 4TQ

Directions

Located on the outskirts of Weston-super-Mare near the village of Uphill. Positioned adjacent to the A370 Bridgwater Road going south out of Weston.

Number of volunteers required

How to find out more

https://www.uhbristol.nhs.uk/work-for-us/volunteering/

Application Process

Application Form

ID Check

Disclosure Barring Service (DBS)

References

Informal Discussion (may include an interview)

Support you will receive

Wheelchair Access

Disability and Access Support

We strive to support individuals with disability or access requirements to volunteer in our hospitals. Our team can discuss any queries or concerns you may have.