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Marmalade Connections volunteer

Marmalade Trust

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http://www.marmaladetrust.org This link will open a new window.

As a Marmalade Connections Volunteer, you will support one or occasionally two of our members (the people we support) for a period of up to 15 weeks per project member. The role involves phoning a matched project member once a week for a friendly call lasting about 30 minutes plus researching potential social connection and activity opportunities.

You will receive training on how to build up a trusted telephone relationship with your project member(s) to enable you to support and signpost them to relevant services and activities. The aim of this project is to help reduce social isolation and loneliness and to support your project member(s) to discover lasting connections in their community.

Our Marmalade project members vary in age and ability, but all experience social isolation and/or loneliness. Many, but not all of our project members are of an older age, and, as such, may have health problems / mental health challenges or limited mobility, impacting on their ability to go outside. They will also have very different interests and needs in terms of the social connections and types of activities they would like to be involved in to help them feel less lonely.

Advice, Information & Support,Befriending, Buddying & Mentoring

Please note, this role will need you to be: Friendly and respectful – you may be the only person the member is in contact with so a kind and understanding approach would be welcome. A good listener - members may share personal details about their lives. An empathetic approach, and the ability to help people identify their own needs by listening to what they are telling you is really important. Reliable – it is important to build a relationship on trust by contacting the member when you have agreed to do so. We understand this may not always be possible, but procedure should be followed to avoid this. A good communicator – you may have to have some difficult conversations with members so strong communication skills are important.

The satisfaction of helping make a difference to someone experiencing loneliness at this point in their life, hearing their stories is also a plus!

Approx one hour a week for the duration of the project (which us up to 16 weeks) We have 2 cohorts starting, one late February, one in mid/late March.

Further location details may be provided below.

Helen Ker-Bridges

Home based

30

https://www.marmaladetrust.org/volunteer

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It is a home based role

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18+

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